Why Making your Business More Transparent will Make Your Customers Happier

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This article was featured on the People Development Network blog on May 7, 2018.

I’m often asked about the biggest differences between the corporate and startup worlds, having made the switch from corporate law to start Hugo in San Francisco. It wasn’t trading my suit for a hoodie or my latte for a RedBull. The biggest adjustment for me has been getting used to the inherent transparency in new age companies, and the associated value.

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